When your GP or specialist says you need a scan, you want clear answers fast. Pacific radiology is one of Aotearoa New Zealand’s leading private imaging providers, trusted by clinicians and patients across the South Island and lower North Island. This guide explains what pacific radiology does, how the process works, the types of scans available, the pros and cons of private imaging, and how to choose and book the right service for your situation.
You’ll also find an at-a-glance comparison of imaging options, a step-by-step booking checklist, and practical FAQs tailored for New Zealanders.
What is
Pacific radiology is a network of private medical imaging clinics in New Zealand. The team includes radiologists (doctors who interpret images and perform image‑guided procedures), medical imaging technologists and radiographers (who operate X‑ray and CT scanners), sonographers (who perform ultrasound), and specialist nurses and administrators who keep your visit running smoothly.
They provide a wide range of scans and procedures—X‑ray, ultrasound, CT, MRI, mammography, DEXA bone density, dental imaging, nuclear medicine and PET‑CT, and interventional radiology. Referrers include GPs, specialists, physiotherapists, dentists, and hospitals. Many patients are funded by ACC, private health insurance, employer programmes, or self‑pay when public wait times are long or a specific test is needed quickly.
In simple terms: pacific radiology captures detailed pictures of the inside of your body to help your clinician diagnose a problem, plan treatment, or check how well therapy is working.
How it works
The pathway from referral to results is straightforward, and most people are surprised at how quick and painless imaging can be.
- Referral: Your GP or specialist sends an electronic referral to pacific radiology, or gives you a form to book yourself.
- Booking: The bookings team confirms the right test, checks funding (ACC, insurance, self‑pay), and offers you a time at a clinic near you.
- Preparation: You’ll receive clear instructions—fasting for some CTs, arriving with a full bladder for certain ultrasounds, or removing metal for MRI. If contrast dye is needed, they’ll screen for allergies and kidney function.
- The scan: A technologist or sonographer performs the study. It can be as quick as a few minutes for an X‑ray or 20–45 minutes for MRI. Most scans are painless. Some involve a small injection of contrast or a low dose of radiation (not MRI or ultrasound).
- Reporting: A radiologist reviews the images, compares any prior studies, and sends a report to your referrer—often the same day for urgent cases, typically within 24–72 hours for routine exams.
- Follow‑up: Your clinician explains the results and next steps. Many clinics can securely share your images with you on request.
Safety is a core focus. Imaging that uses ionising radiation (X‑ray, CT, some dental and nuclear medicine) follows New Zealand’s Radiation Safety Act 2016 and the Office of Radiation Safety guidelines. Doses are kept as low as reasonably achievable, while still producing diagnostic images.
Types / examples
X‑ray
The workhorse for bones, joints, and chest conditions. Fast, widely available, and usually no booking needed for simple studies with a referral. Uses a small amount of radiation.
Ultrasound
Sound waves, no radiation. Ideal for pregnancy, abdominal organs, muscles and tendons, veins (DVT checks), and guiding injections. Operator skill matters; pacific radiology invests in experienced sonographers and high‑resolution machines.
CT (Computed Tomography)
Detailed cross‑sectional images in seconds. Useful for trauma, chest and abdominal pain, kidney stones, and staging cancers. Some studies use contrast dye to highlight blood vessels and organs. Involves more radiation than X‑ray, balanced against clinical need.
MRI (Magnetic Resonance Imaging)
Powerful magnets, no radiation. Excellent for brain, spine, joints, and soft tissues. Great detail but longer scan times. Not suitable for some implanted devices unless MRI‑safe. Earplugs and music help with noise; sedation can be arranged for severe claustrophobia when clinically appropriate.
Mammography and breast imaging
Low‑dose X‑rays and targeted ultrasound for breast screening and diagnosis. Some centres offer tomosynthesis (3D mammography) for improved detection, and image‑guided biopsies when needed.
DEXA bone density
Assesses osteoporosis risk and monitors treatment. Very low radiation, quick, and widely recommended for post‑menopausal women and others at risk.
Nuclear medicine and PET‑CT
Small amounts of radiotracers show how tissues function. PET‑CT helps evaluate cancers, infection, and some neurological conditions. Availability varies by location and clinical criteria.
Interventional radiology
Minimally invasive procedures guided by imaging—joint injections, biopsies, drainages, pain management, and some vascular procedures. Often faster recovery than surgery.
Pros and cons
Pros of choosing pacific radiology
- Fast access: Shorter wait times than the public system for many tests.
- Subspecialist expertise: Radiologists focused on areas like musculoskeletal, neuroradiology, breast, or body imaging.
- Modern equipment: Up‑to‑date scanners, dose‑saving CT protocols, and advanced MRI sequences.
- Convenience: Multiple locations, extended hours in busy clinics, and coordinated bookings if you need more than one study.
- Clear communication: Practical prep instructions and timely reports back to your referrer.
Potential cons to consider
- Cost: Private imaging has fees. Insurance, ACC, or employer funding may cover some or all; check before you book.
- Coverage by region: Not every modality is in every town. You may travel for MRI, PET‑CT, or interventional procedures.
- Radiation where applicable: X‑ray, CT, and nuclear medicine use ionising radiation; risks are small but real and weighed against clinical benefit.
- Claustrophobia in MRI: Longer scans in a narrow bore can be uncomfortable for some people.
How to use or choose
Step‑by‑step: booking with pacific radiology
- Get a referral: Ask your GP, specialist, dentist, or physiotherapist to refer you for the specific scan.
- Confirm funding: Check if it’s covered by ACC, your health insurer, or self‑pay. Ask for an estimate.
- Choose a clinic: Pick a location and time that suits you. Ask about parking, accessibility, and lift access.
- Follow prep instructions: Read the email or text carefully—fasting, water intake, medication timing, or removing jewellery.
- Arrive early: Bring your referral (if paper), ID, and any prior imaging or reports.
- Have the scan: Tell staff if you’re pregnant, breastfeeding, have implants, allergies, or kidney issues.
- Receive results: Your referrer gets the report. Book a follow‑up to discuss what it means for you.
How to choose the right scan and provider
- Clinical question first: The referrer’s question determines the best test—ultrasound for tendons, MRI for cartilage, CT for urgent abdominal pain, etc.
- Modality availability: Check which pacific radiology sites offer MRI, PET‑CT, or interventional services.
- Subspecialty reporting: For complex problems, ask if a subspecialist radiologist will read the scan.
- Wait time vs urgency: Weigh how quickly you need answers against travel distance.
- Cost transparency: Request a written quote and ask about insurance pre‑approval or ACC cover.
- Comfort and access: Consider after‑hours slots, interpreter services, gender‑specific sonographers for sensitive exams, and disability access.
Comparison: which scan fits which problem?
| Modality | Best for | Radiation | Contrast commonly used? | Typical duration | Preparation |
|---|---|---|---|---|---|
| X‑ray | Fractures, arthritis, chest issues | Yes (low) | No | 5–10 min | None |
| Ultrasound | Pregnancy, tendons, abdomen, DVT | No | No | 15–30 min | Full bladder or fasting for some |
| CT | Trauma, chest/abdomen, stones, cancer staging | Yes (moderate) | Often | 5–15 min | Fasting for contrast studies |
| MRI | Brain, spine, joints, soft tissue | No | Sometimes | 20–45 min | Remove metal; screening for implants |
| Mammography | Breast screening and diagnosis | Yes (low) | No | 15–20 min | Avoid deodorant/talc on the day |
| DEXA | Bone density (osteoporosis) | Yes (very low) | No | 10–15 min | No calcium tablets 24 hrs prior (often advised) |
| PET‑CT | Cancer evaluation, infection, inflammation | Yes (moderate) | Radiotracer | 2–3 hrs total | Fasting and blood sugar control |
FAQ
Do I need a referral to book with pacific radiology?
Yes for most scans. Some services allow limited self‑referral (for example, screening mammography in certain age groups), but diagnostic imaging usually requires a referral from a GP, specialist, dentist, or physiotherapist.
Is pacific radiology covered by ACC?
Often, yes. If your injury is accepted by ACC and your referrer indicates the link to the claim, ACC may fund approved imaging such as X‑ray, ultrasound, or MRI. Always confirm funding when you book.
How quickly will I get results?
Urgent cases are prioritised and can be reported the same day. Routine studies are typically reported within 24–72 hours. Your referrer will discuss the results with you.
What should I bring to my appointment?
Photo ID, your referral (if you have a paper copy), a list of medicines, and any previous imaging or reports. Wear comfortable clothing without metal fasteners if possible.
Are there risks from radiation?
Imaging that uses X‑rays or radiotracers carries a small risk. Pacific radiology follows strict New Zealand safety standards and uses the lowest dose needed to answer the clinical question. MRI and ultrasound do not use ionising radiation.
Can I have an MRI if I have a pacemaker or implant?
Only if the device is MRI‑conditional and safety checks are completed. Tell the bookings team about any implants, metal fragments, or prior surgery. They’ll verify details with you and the manufacturer if needed.
Can I get an X‑ray without an appointment?
Many sites offer walk‑in X‑ray with a valid referral during set hours. Call ahead to confirm times and whether your chosen clinic supports walk‑ins that day.
I’m pregnant—can I have imaging?
Yes, when clinically needed. Ultrasound and MRI are preferred. If an X‑ray or CT is essential, doses and shielding are carefully managed. Always tell staff if you’re or might be pregnant.
Will my insurer pay for scans at pacific radiology?
Most major New Zealand health insurers work with private imaging providers. Policies differ, so obtain pre‑approval or check your cover before your appointment.
How do I prepare for a contrast injection?
You may need to fast for a few hours. Staff will ask about allergies, asthma, and kidney function. Stay well‑hydrated unless told otherwise, and let them know about any prior reactions to contrast.
How it works in practice: tips for a smooth visit
- Answer screening questions fully—implants, allergies, and pregnancy status change the plan.
- If you’re anxious about MRI, ask about music, a support person in the room where allowed, or sedation options when clinically indicated.
- For children, bring comfort items and snacks for after the scan; some studies require fasting.
- Keep your contact details up to date so the team can reach you with prep instructions or schedule changes.
When pacific radiology is the right choice
Choose pacific radiology when you need timely, accurate imaging with clear reporting to your clinician. It’s particularly helpful if public wait times are long, you need a subspecialist opinion, or you want coordinated care across multiple modalities. With careful referral, good communication, and attention to preparation, you’ll move from question to answer with minimal fuss—and confidence in the result.